Shipping policy

Last Updated: August 15, 2026

1. Order Processing

All orders placed through Anura Officials are processed after successful order confirmation. Orders are generally prepared for dispatch within 1–3 business days, excluding weekends and public holidays.

2. Delivery Time

Estimated delivery times may vary depending on the customer's location and courier service. Delivery within Pakistan generally takes approximately 3–7 business days after dispatch.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation. Shipping fees may vary depending on the delivery location and order size.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, phone number, and other required information. Anura Officials is not responsible for delays caused by incorrect or incomplete information.

5. Order Confirmation

For certain orders, our team may contact the customer to confirm the order and delivery details before dispatch. Orders that cannot be confirmed may be cancelled.

6. Courier Delays

Delivery times are estimates and may be affected by courier delays, weather conditions, public holidays, high order volumes, or other circumstances beyond our control.

7. Tracking

Where tracking is available, customers may receive shipment or tracking information after their order has been dispatched. Tracking updates depend on the courier service.

8. Failed Delivery

If a delivery attempt is unsuccessful due to an incorrect address, unavailable recipient, unreachable phone number, or refusal to receive the parcel, additional delivery charges or order cancellation may apply.

9. Damaged or Incorrect Orders

Customers should inspect their parcel upon delivery. If an order arrives damaged, incorrect, or with missing items, please contact Anura Officials as soon as possible so the matter can be reviewed and resolved according to our applicable policies.

10. Contact Us

For any questions regarding shipping, delivery, or your order, contact Anura Officials:

WhatsApp: +92 3342993730
Email: info@anuraofficials.com
Location: Karachi, Pakistan
Business Hours: Monday – Saturday | 10:00 AM – 7:00 PM